Phone call to advisor

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(@Anonymous)
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Topic starter
 

Was feeling very down due to gambling problems. I rang the gam care phone and Phil answered. What a great man he is. Made me feel so much better and was very helpful and confident to stop the gambling problems. He made my day, thank you Phil and Gam care.

 
Posted : 17th August 2014 2:30 pm
(@Anonymous)
Posts: 0
 

Hello Ryant12,

Thank you for your feedback; I'll pass it on to Phil and the team of advisers. It is good to know that using the service helped you to feel better. Well done for contacting GamCare for support, and do feel welcome to call again, the freephone 0808 8020 133 is staffed daily from 8am to midnight.

You are also welcome to use this forum for peer support, if you like.

Thanks again,

Adam.

 
Posted : 26th August 2014 10:49 am
(@Anonymous)
Posts: 0
 

was feeling the bneed to have a go on online gambling again the other day, called the helpline and to be honest, it sounded as if i was putting the lady at the other end out. i tried to explain that i had a real desparate craving to go online, i was completely new to the helpline but the experince has really put me off wanting to speak again. i did end up online and now feel almost at the end of the line with everything.

 
Posted : 19th March 2015 2:10 pm
Forum admin
(@forum-admin)
Posts: 6120
Admin
 

Dear Marchy

Welcome to the forum and I'm sorry to hear about your experience on the helpline. I'll make sure this gets passed on. Despite this, hopefully coming to the forum has helped you to see that you aren't by yourself in this and that there are people who will support you - also that there can be a way out of your situation. Perhaps you might post in New Members to introduce yourself and so people can offer advice. I don't know a lot about your situation, but if you do struggle with urges gambling online, it might be helpful to get some blocking software in place to make it harder for yourself: Betfilter, GamBlock and Netnanny are examples of this if you wanted to take a look.

I hope you feel able to keep posting here and getting the support you need.

Best wishes

Rebecca

.

 
Posted : 20th March 2015 3:06 pm

We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.

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