Hi guys I’m a newbie! I’ve just self excluded as I’ve came to realise I’m a gambling addict, but I had just won a lump sum and requested it to be withdrawn then after I have self excluded. Will I still get these winnings?
Hi Hertz1874
Welcome to the GamCare forum and well done on taking the decision to self exclude. We know it can't have been easy.Â
We aren't in a position to advise about gambling accounts and withdrawals. You might be better asking the company you gambled with.Â
In the meantime, we hope you find it helpful to read the stories of others who are recovering from problem gambling. Do feel free to keep posting and using the forum for mutual support. And if you would like live, 1:1 support to help you with your recovery journey, you can call us on 0808 8020 133 or Livechat with an Adviser any time - we're open 24 hours, every day.
Best wishes,
Deirdre
Forum Admin
We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.
