As much as I have a gambling problem I would like to know how Casinos get away with the below misleading emails!
From Leo Vegas, received today.
Email Subject - ***** you've won £**** & *** SPINS ****
Is there somewhere this can be reported? I am self excluded for life from them as well so not sure why I have even received it!
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Hopefully a Gamcare representative can give you an answer
Hi EKJR,
I recommend you complain first to the company that sent you the email and then also take it up with The Gambling Commission.
I would generally also recommend to do what quite a few people here on the Forum have done - create a new email account and abandon the one you used to sign up to online gambling sites. I appreciate this might sound like a radical solution, but in the interest of your safety from triggers, this might be a good way forward.
All the best,
Eva
Forum Admin
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