I have a gambling problem yes but that isn't what I need help with, (well it is but not on this post please)! I put my salary into my betting account and win enough money to pay of most of my debts, I then changed my password so I couldn't use that money.. I need then needed to check on my other bets and rang up about my password and they asked for my age, I'm 19 however they're claiming I made the account when I was underage as put my birthday as 1994 not 1995 and have now locked my account until I prove my date of birth, what can I do? Not bothered about the account I just want my money 🙁 I need that. thanks in advance :(((
could it be you've told us the answer?
give them what they want
prove your age and you get access to your account and your money
tri
I have but IF I was underage when the account was created as they say I was and I lied about my age.. Even though I'm old enough now? They'll still take my money won't they?
If you were underage? surely you should know?
if you weren't underage it should be simple
if you were underage i'm not sure
might be helpful to get some advice from someone who knows a bit more about this you could give gamcare a ring or online support?
if they can't help surely they'll be able to point you to someone who can
if they really can't help you could try the citizens advice bureau?
tri
This is not really the ideal place for such a question..
I would imagine if you were old enough to gamble when the bets were placed then you won't have an issue regardless of when the account was opened..so if it were me i would send the id and hope..
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