Support given

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(@annie2016)
Posts: 271
Topic starter
 

Yet again gambled. Starting here again. But I’m writing to post about actual proper support given by my regular site. I told them I wanted to self exclude which they did but they also gave me a year subscription to gamban which I think is only about a tenner but I thought what a positive step. You can download it on 3 devices so the ones that I solely use I have added this protection. I have given 1000s over the past 6 years to this site but their acknowledgement that they have even a slight responsibility to help sort the problem is a positive. No regrets just looking forward. 

 
Posted : 1st August 2019 5:48 am
Forum admin
(@forum-admin)
Posts: 6120
Admin
 

Dear Annie2016

Sorry to hear you had a lapse. But you did the right thing by self-excluding and installing Gamban. If you would like any 1:1 support, please feel free to contact us on the HelpLine on 0808 8020 133 or chat to an Adviser 1:1 on the NetLine. We're open 8am til midnight every day. 

Take care,

Forum Admin

 
Posted : 9th August 2019 10:24 pm

We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.

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