Problem with App

2 Posts
2 Users
Posts: 1
Topic starter

Hi I was just wondering if anyone has as issues and how to resolve it I keep getting this message pop up on the EmpowerMe values stage. I’m using a iPhone 15pro and had no issues prior to logging off. This is the message, 


It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again.



many thanks. 

Posted : 2nd July 2024 7:16 pm
Forum admin
Posts: 6023

Hi Dave, I'm sorry to hear that you are having problems accessing our Empower me platform. It sounds like you may have a pop up blocker active on your phone. You can find out more information about how to disable this here, Easily Block or Allow Pop-Ups in Safari on iPhone (


If you continue to experience problems please get in touch with our helpline on 0808 8020 133 for further support.

Kind regards, 


Posted : 2nd July 2024 10:11 pm

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