Saturday 2pm web chat not working

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(@mixer)
Posts: 1828
Topic starter
 

Hi Gamcare,

Just to alert you, the new 2pm-3pm Saturday webchat isn't working at the moment. A window message "This session is closed..." appears.

Have tried several times.

All the best, Mixer

 
Posted : 11th February 2017 2:16 pm
Sillycow
(@sillycow)
Posts: 386
 

Mixer wrote:

Hi Gamcare,

Just to alert you, the new 2pm-3pm Saturday webchat isn't working at the moment. A window message "This session is closed..." appears.

Have tried several times.

All the best, Mixer

Yep that's what I got....Tried a few times 🙁

 
Posted : 11th February 2017 2:20 pm
Rhoda
(@rhoda)
Posts: 534
 

Me too...gotta go back to work now...was just popping in to say hello

 
Posted : 11th February 2017 2:21 pm
Forum admin
(@forum-admin)
Posts: 6136
 

Dear Mixer, S.C. and Rhoda,

Thank you for highlighting this issue today. There was no chat room today at the publicised time of 2pm to 3pm, due to a technical oversight. We sincerely apologise for this occurence and hope that you will be able to join us for some of the other Saturday afternoon chatrooms that are scheduled to run to trial the popularity of this chat time on a Saturday.

Take care,

Forum admin.

 
Posted : 11th February 2017 4:12 pm
(@mixer)
Posts: 1828
Topic starter
 

Thank you for letting us know what happened, Gamcare, and look forward to the webchat returning next Saturday at 2pm.

All the best.

 
Posted : 11th February 2017 9:04 pm
Phil72
(@phil72)
Posts: 1037
 

Sorry to be pedantic but when I spoke to someone on netline when I was on the train they said it was a "rota" issue and now it is a technical issue.

 
Posted : 11th February 2017 9:48 pm
(@mixer)
Posts: 1828
Topic starter
 

Hi Phil,

It struck me as a technical issue; I believe a Gamcare moderator was ready to 'rock and roll' but the Gamcare web techies hadn't quite flicked the right switches to turn it on.

I may be right, and I may be wrong, but these things happen sometimes and I'm sure Gamcare top brass will be watching next Saturday like a hawk - so it'll be alright next week, I'm sure!

And, back to your point, Phil, if it was a rota issue then, like many organisations, 'technical issues' is a handy cover line to use to cover up oversights like this. At the end of the day, what's important is - were you GF for another day Phil, whatever the provocation!

 
Posted : 12th February 2017 7:51 am
Phil72
(@phil72)
Posts: 1037
 

No provocation - just disappointment. And yes, a bet-free day.

 
Posted : 12th February 2017 10:54 am
(@mixer)
Posts: 1828
Topic starter
 

Understood Phil - I wasn't having a go! 🙂

 
Posted : 12th February 2017 11:30 am
Phil72
(@phil72)
Posts: 1037
 

Of course not - didn't think you were for a second. I was just disappointed I couldn't have a "chat" while I was on a train.

 
Posted : 12th February 2017 11:55 am
Forum admin
(@forum-admin)
Posts: 6136
 

Hello SamePhil,

Apologies for your disappointing experience yesterday when the afternoon chatroom was inaccessible to us all. We fully expect it to open at the scheduled time for next Saturday's 2pm chat room.

Take care,

Forum admin.

 
Posted : 12th February 2017 5:50 pm
(@Anonymous)
Posts: 0
 

Hi Mixer.
I will never bet online again and after coming to this realisation I feel so content. I am not saying I will never gamble. I do the lottery and may go to bingo once a month, but cash only and only out of an allowance that I set myself. Online for me is where I hit my low, the triangle allowed me to keep going. My credit cards are now locked away. As it stands I at moment haven't a urge to go to bingo, Iam a bit of a home bird lol...pjs on after work. Don't beat yourself up re your relapse, we had a blip

 
Posted : 27th March 2017 6:42 pm
(@Anonymous)
Posts: 0
 

i thought i was the only one experienced it.

 
Posted : 3rd May 2017 8:12 pm

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