Cutting  a long story short I started gambling about 10 years ago because I was in a very controlled relationship and it was my only escape to make me feel betterÂ
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I got out of the relationship and never gambled for six year until I met mine now ex partner who was gambling on his phone in front of me. I told him not to because I explained that I am a ex gambler and it was not fair on me in case I relapsed
what did I do? I relapsed because he was encouraging me to play because he wanted to use my money as he could not fund  it himselfÂ
I have so much going on at the moment this partner who introduced gambling to me again is now in prison for various assaults on myself as well as a serious assault on my daughter and I have just totally lost my head and gambling has got out of control yet again I am spending all my money for the month. My children are suffering. I can’t make ends mate and I only do this when I am feeling down and again I should not. I know I am doing wrong, it is all under the influence of drink because that is the only coping mechanism I find at the moment with what I’m going through, even though it’s not the answer.
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about four weeks ago I thought enough is enough and I contacted every casino. I am on Gamstop, but these are the ones abroad. I explained to them that I personally want my accounts closed as I only gamble when I am depressed and I cannot fund it and it is affecting my family life and my finances too much. all of the sites have been fantastic and block my account straightaway permanently has asked
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but this one in particular again I have explained that I have been suicidal depressed and only gamble when I am feeling like that and I have pleaded with them to close my account that I am in a financial mess et cetera because of gambling
I have done this twice with them then I get the reply if you change your mind contact us then the vicious circle starts again. I get that way out and I’ve contacted them and they open my account right away
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I lost £1000 last week I have emailed them stating that they should not have opened my account. It even states on their terms and conditions. If they feel any their customers have got a gambling problem they will close their account and whatever the customer states for self exclusion is final and the customer cannot open the account again until the self exclusion term is over
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they have totally went against all of their terms and conditions. I have sent a long email and still not had a reply
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my Bank knows I have a gambling problem. I have everything in place, but when it comes to this I have bank transferred the money to this company
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I need this money back in my account permanently closed. I am even going to get just a basic phone so I cannot go on these sites again
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is there any success stories that is similar to mine because they should not have allowed me to open my account again
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