Moderators/chat rooms

Agree with phil! Hope we can have the chatroom issue resolved soon 🙁

Sars

Hi Phil72 and Sars27,

We are working on resolving the issue and finding a new platform we can run the GC chatrooms from.

We will keep you posted on the Forum, hopefully it won't take much longer.

All the best,

Eva

Forum Admin

With no animosity I'm sure I'm not the only regular forum user who is frustrated that tomorrow will be two weeks without the rooms to chat in? I'm no computer expert but it does seem a long time to sort out the issue?

Hello Phil72,

Thanks for your feedback.

I will make the forum team leader aware of your comment.

We apologise that the chatroom is unavailable and we appreciate how you value the chatroom and how you'd like you'd like it to be available again as soon as possible.

Take care,

Forum admin.

Can someone from the USA also make use of the chat room? I think I've tried in the past. I may like to chat. tara2

Dear Phil72,

Can I refer you to this thread for our latest statements on the situation.

tara2, when it's up and running, you should be able to use the chat room from the USA. The forum and chatroom is available worldwide, but we're only funded to offer the HelpLine and NetLine within England, Scotland and Wales.

Best wishes

Deirdre
Forum Admin

Any feedback when the chat rooms will be available again? Phil

Hello Phil

Our developers still have some work to do - I'm afraid we can't give a timescale right now.

We will keep updating you regularly.

Best wishes

Deirdre
Forum Admin

Any latest forum admin?

Hello Tri,

Thanks for your question, I will bring it to the attention of our forum team leader. There is an updates thread for this issue here: http://www.gamcare.org.uk/forum/chatroom-development-updates-thread

Thanks,

Forum admin.

Hello triangle,

we're still testing the new chatroom. Shouldn't be too much longer now.

Best wishes

Deirdre
Forum Admin

wow! Almost three months without the chatrooms! Hope all users are ok and getting the support they need.

Hello Phil,

Thanks for your comment. We appreciate that some forum members particularly miss the chat, and we apologise that it is taking more time than we would have expected for it to become available again. The updates thread for the chatroom is here: http://www.gamcare.org.uk/forum/chatroom-development-updates-thread

Take care,

Forum admin.