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Hi ! Andy here, I replied to a post earlier that seemed similar to yours, losing family etc so I have just copied and pasted my reply to them. Hope that's ok ?
Andy here nearly 3 years free and it aint been easy so forgive me for being blunt !
The first thing that hit me in your post was ''lovely family, fantastic partner''. If you keep it up they will be gone, not immediatialy but eventually when they cant take no more hurt.
Save them the hurt which will follow if you continue and yourself the pain of living in a bedsit with no money, no friends and an empty fridge.
3 days is great but go through the pain for the next week or 2 and when things get hard think of that bedsit, look around at what you have now and keep it. I have been there and it's not nice.
Keep it up. Andy
The facility to cancel a pending withdrawal is something that bookmakers should be forced to remove on request.
I thought that was already the case, but after an experience with ******* it appears not.
Here is the astonishing conversation (I have changed my name to PA)
Lucy: Hello welcome to ******* you are chatting with Lucy. How can I help?
PA: Hey
PA: Are you able to remove the facility to cancel withdrawals?
Lucy: Hi PA, we can not remove the option to reverse unfortunately
PA: Odd, I thought that was something all bookmakers had to have,
PA: Apparently not then?
Lucy: if you dont want to cancel a withdrawal, simply dont click on the option to do so
Lucy: thanks, bye now PA
"If you don't want to do it, don't click it" is not really the answer I, or any of us who want to take a responsible action, want to hear.
It should be compulsory that it can be removed on request is my strong opinion.
I have lost thousands because of this function in the past (now self-excluded)
PA
It appears I am unable to "name and shame" the bookmaker but I am sure they are not the only ones and I feel strongly enough about it to take it further, as soon as I find out how!
I wish you luck with your recovery Perpetual
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