I phoned for counseling 10 days ago now and still I haven't had a call back. It's hard enough to take That step, and admit, you need help, but when those you Phone, don't even get back, you wonder what's the point and gamble till you're back to where you were when you made that call.
Hello Soul-searching,
Please call us on our freephone 0808 8020 133 so that we can chase this up for you.
Take care,
Forum admin.
I did and got told to wait a few more days, few more days and another £1000 lost.not Good when you cry for help and no one listens.
Soul-searching
We're really sorry to hear that you're still struggling with gambling. 1:1 treatment doesn't have to be the only option. We can point you towards Gamblers Anonymous groups, give you practical steps you can put in place to help you stay away from gambling. We can also agree regular callbacks to check-in on how you're doing, and to help you work through your feelings about changing your gambling.
Please do give us another try on 0808 8020 133. We are also going to reach out to you by email.
Keep posting,
Forum Admin.
So today I phoned the number I was given 2 weeks ago and said to the lady who answered, that I called 2 weeks ago and I've still not had a call back. I was told that the councilor is in the city where I live and she'll contact me and give me a call today but still no one has called
Another day passes and still nothing
so why havent you gone to Chatroom where therevare many people that will help you
re
Johnny57
Soul-searching wrote: I did and got told to wait a few more days, few more days and another £1000 lost.not Good when you cry for help and no one listens.
Hi, I understand your situation, I too have been waiting or a call back from a gamcare counsellor, they are clearly busy. But I really want to stop, I haven’t gambled because they haven’t rung me yet. I’ve used this forum, I’ve got myself private counselling (you could have put that £1000 towards private if you really wanted to stop). I’ve done whatever I can to stop myself gambling. It’s not easy, but I’m not making any excuses. You have to really ask yourself the question . Do you really want to stop gambling? A counsellor isn’t going to hold the key. You turning up to your first counselling session is not going to instantly stop you gambling unless you really want to do it yourself! Don’t make excuses and don’t blame anyone else. Do something about it!
Also, I see from your other posts, that you put GameStop in place around 3 months ago. Good move! But how have you been able to gamble in the last couple of weeks?
We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.
