GamCare

Problem with App

 
EmpowerMe Forum
Last Post by Forum admin 6 months ago
2 Posts
2 Users
0 Reactions
972 Views
 dave
(@qa89mhe7u5)
Posts: 1
Topic starter
 

Hi I was just wondering if anyone has as issues and how to resolve it I keep getting this message pop up on the EmpowerMe values stage. I’m using a iPhone 15pro and had no issues prior to logging off. This is the message, 

 

It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again.

 

 

many thanks. 

 
Posted : 2nd July 2024 6:16 pm
Forum admin
 Forum admin
(@forum-admin)
Posts: 6134
 

Hi Dave, I'm sorry to hear that you are having problems accessing our Empower me platform. It sounds like you may have a pop up blocker active on your phone. You can find out more information about how to disable this here, Easily Block or Allow Pop-Ups in Safari on iPhone (iphonelife.com).

 

If you continue to experience problems please get in touch with our helpline on 0808 8020 133 for further support.

Kind regards, 

Admin.

 
Posted : 2nd July 2024 9:11 pm
Forum Jump:
  Previous Topic
Next Topic  
Log in Create account

We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.

Find out more
Close