Can you please stop treating us like children

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(@freda)
Posts: 2967
Topic starter
 

I felt a bit better for a bit of conversation and taking my mind off my problems, in chat tonight - until we got told off for not talking only about recovery. 

Every time this happens, it really puts me off going into the chatroom. 

Addicts in recovery need normal conversation. It really annoys me. I understand if anyone is being unkind to another person, swearing or anything like that but for goodness sake, it just feels terrible. Really deflating.

It's like the fun police.

 
Posted : 16th September 2022 8:04 pm
Forum admin
(@forum-admin)
Posts: 6134
 

Hi @freda,

Thank you very much for your feedback.

You may have noticed that recently Gamcare have been asking for input around the forum and chat room services. We were requesting feedback on how we can improve these services to meet the needs of participants.  I will ensure that your feedback is passed on.

With any peer support environment there is a balance between facilitating recovery focused support and building a community environment, this is something which Gamcare is endeavoring to improve upon.

We encourage you to use Gamcare's form and chat room services , and hope your participation continues to benefit your wellbeing and recovery 

Warm regards,

Helen

Forum Admin

 
Posted : 19th September 2022 2:44 pm
 KG73
(@kg73)
Posts: 11
 

Could you help with my post, I'm a mother and want my son to, forgive me, man the f**k up and not be a child... I want to support him not baby him, tbh 'stop treating me like a child' would help... I can take it on the chin lol

 

 
Posted : 20th September 2022 1:12 am
(@faking-it)
Posts: 30
 

@forum-admin 

The title of this thread has been a very common theme on these diaries for an age now!

Why ? 

You keep coming up with the same reply and yet these diaries have lost so much in these past few years! There is no coincidence that Gamcare have lost a lot of diarists wanting to share their knowledge of this insiduos addiction and now become a mumsnet equivalent.

Time to man/ woman up moderators and if you really do have our best attentions at heart then stop this heavy moderation

 

This post was modified 2 years ago by Faking it
 
Posted : 11th October 2022 10:27 pm
(@faking-it)
Posts: 30
 

@forum-admin 

ps  To back up my previous post, but it appears after a quick scan though, the diary pages are now averaging 5/6 posts a day rather than 50/60 posts a day from a few years back!

Why?

 
Posted : 11th October 2022 10:36 pm
Forum admin
(@forum-admin)
Posts: 6134
 

Hi @faking-it,

Thank you very much for your feedback, we are sorry to hear that you are not happy with forum moderation.

As previously mentioned, we have been requesting feedback on how to improve the forum. Any feedback received is considered.

Without wishing to repeat previous posts, there is a balance between facilitating recovery focused support and building a platform for service users and peer support.

We are working to ensure the forum is a platform beneficial to all.

Kind regards,

Juan.

Forum Admin 

This post was modified 2 years ago 2 times by Forum admin
 
Posted : 12th October 2022 4:30 pm
(@faking-it)
Posts: 30
 

Hi Juan,

Thanks for the response.

But respectfully, your response has come across as automated and not by a real person..

Apologies for my terminology but I take it that I won't get a valid answer from my black and white stats on diarist entrys today compared to a couple of years ago.

Hence, a simple 3 letter questions goes unanswered 

 
Posted : 12th October 2022 6:05 pm

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