iPad forum problems

I'm sorry to hear that Scott. We have not heard of anyone having an issue with accessing the forum on iPad. We'd be grateful if anyone else on the forum who uses an iPad can give us some feedback on this thread.

Best wishes

Deirdre
Forum Admin

It’s bad on my iPhone X too. Entering a new line is almost impossible, often taking the cursor back to the start of the post

Thank you very much for the feedback Flopsy. I've passed it on to the forum manager.

Kind regards

Deirdre
Forum Admin

I do get issue when I have written a post and before posting I re-read and if I want to make alterations the cursor dispears and makes it difficult to edit

Just to add, I updated the software on my iPhone a couple of weeks ago. Since then, the forum section headings (e.g. "Overcoming Problem Gambling" etc.) appear only on the leftermost side of the screen, only a few characters wide and thus stretching down the screen. The wordwrapping makes the headings unreadable.

Not sure if your software has been updated to reflect the latest Apple software upgrades...?

Editing posts on an iPhone has alays been a bit of a pain, as Oldham and others in this thread have found. It can be done, but it's a bit cumbersome.

Thanks for the feedback Oldhamktf and Mixer, this has been brought to the attention of the forum manager.

Thanks again,

Forum admin.

I know that this will be passed onto the forum manager and I know that this could take weeks to solve but I, too, have had problems entering my post today on my iPad. This never happened in the past.

Hello NT,

Thanks for the feedback, I will bring it to the attention of the forum manager. You can email forumadmin@gamcare.org.uk if you want to share more details about what happened, for example whether it coincided with particular software updates on your iPad, or if you want to share screen shots showing any visible problems with the GamCare webpages as they display on your device.

Thanks again,

Forum admin.

Just typed this on IPad took me 4 attempts...

Making Forum posts was and still is practically impossible from an iPad!!

Clearly no-one from the dev team has ever tested this, as they would instantly discover:

- text disappears off screen

- line breaks not spaced correctly

- mouse dissapears

- tiny letterbox input area

etc

Dear GamHelp,

Thanks for the feedback. We are sorry that you've experienced difficulties when using the forum on your iPad. We will inform the forum team leader so she can raise the issue with the website developers. If you like, you can email forumadmin@gamcare.org.uk if you want to share more details about your device/ iOS, or if you want to share screen shots showing the problems with the display of the GamCare webpages on your iPad.

Thanks again,

Forum admin.

Hello Ineffable,

This issue has been reported by several users and the website developers have tried to fix it, but it sounds like your feedback indicates that it is still a current problem for you. Thanks for letting us know, and apologies for your inconvenience. I will pass alert the forum team leader to your feedback.

Kind regards,

Forum admin.

Hello,

The text entry problems are still exactly the same? See previous post above.

Simply get an iPad out and try entering a post with 30-300 words, not easy.

Hello GamHelp,

Apologies again that you are continuing to experience problems using the forum on your iPad.

Our head of communications has asked us to reassure you that she has asked the website developers to address this issue, and that soon GamCare will be gathering user insight into what our website users want to see in the new GamCare website, for a more seamless experience.

Thanks again for the feedback,

Forum admin.