Hi has anybody on here finished a debt management plan or similar with stepchange ?
What happened after ? I went to log into my account after sending enough to cover remaining amount and the account was closed couldn't log in.Â
I haven't heard any confirmation from stepchange or no contact fro them since. I was expecting at least a letter saying its finished unless it's just late.Â
Also they said there would be after advice around managing money etc did anyone have this ? It's a shame as my budget sheets and everything was on that log in I didn't realise they would just close it.
I have emailed them, it's not been that long since so maybe there still in the process of sending a letter or something.
LouxÂ
IF you can o longer log in to ur account thats a good thing as that means its fully paid. If you email them and get them to post you confirmation of this. All the best c u on chat adamxxx
Thanks Adam I've emailed them I know it's ended guess it was just bit of a surprise the account ending so quick and loosing budget sheets etc.
Thanks was good to see you in chat ?Â
I’m with them, so thanks for sharing I’ll make sure I print it all off!Â
can you make adhoc payments to them as well as your monthly amount do you know?
I’m with them, so thanks for sharing I’ll make sure I print it all off!Â
can you make adhoc payments to them as well as your monthly amount do you know?
Hi Hannah, yes you can pat adhoc payments to them I paid extra to their bank details with my stepchange plan number in the reference section and they automatically just update it. If you suddenly sent a lot though they do email you to make sure you authorised that.
I finally got an email from them today confirming plans paid off and apparently I overpaid £82 so they are sending me that back what a nice surprise.
I just wish I had saved my budget sheets so I do recommend doing that 🙂
Lou x
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