Irresponsible/unaffordable lending

15 Posts
7 Users
0 Reactions
4,371 Views
(@osi23yguf8)
Posts: 9
Topic starter
 

Hi everyone. Ive not gambled since before Christmas.  My gambling, really started due to boredom, being depressed and being lonely. I am making complaints to various lenders and also to over 40 casinos about irresponsible lending./gaming To give me a focus to fill void of gambling.

I came clean to my husband about everything but he has stood by me which I'm thankful for.  I know I'm to blame for situation I'm in but there should still be focus on lenders and casinos that take advantage of vulnerable adults. 

Initially was great saver, had great credit rating, no loans, mortgage clear everything was great. In 2015 i had breast cancer, chemo, radiotherapy and on medication still to this day. Ive had many operations but 2019 things came to a head at work, i was forgetful (still am) servely fatigued, and in a lot of pain. I had to take ill health retirement.

At first I was OK but over time I felt lonely and bit depressed about my body changes and ailments then lock down happened. Gradually without noticing I started to gamble and gamble a lot to the point I’m at today. I’ve used every penny I had. Savings i had for my kids. Remortgaged. Then 6 months later Remortgaged again. This was to pay off car loan. Other loans and credit cards but it just built up again.
My forgetfulness is still an issue because I genuinely don’t realise that I continue to deposit.
I’ve used gamstop as my daughter set it up as she’s my registered carer. But I was still able to gamble on my husbands accounts by transferring funds to an old account of his. I came clean spoke to my GP about this and now have keyworker.
I feel that remortgage for 75000 shouldnt have been given. They didnt look at bank statements and broker that i spoke to advising gambling on statements  said dont worry they wont check.  In my mind i just wanted to clear credit cards and get back on track. I paid everything when i got the remortgage funds but once paid off i gambled again.
I was awarded from my current bank 5000 overdraft, 200 overdraft, credit cards 10300 and 1100, then 11000 with another bank and 1000 overdraft, and another bank 7500, and 12000 and 2 further cards 13500 and 1100  all used on gambling then I remortgage 6 months later for 151000 to clear all credit cards and 25000 loan. At this point i came clean about it all. 
When i look at what ive spent i just cannot comprehend.  Im retired since i was 42years old and should never have got a remortgage and they shouldve reviewed any current limits as my spending habits, funds in and out off accounts were not normal and should have been questioned. These unaffordable financial items have contributed to my gambling and if they were questioned at anytime when major changes started to occur on my accounts I believe I would have realised sooner and be in better position than I am today.
I'm in debt up to my eyeballs over 60000 debt with cards/paypal/klarna and in debt management program.
My mortgage is 1000 per month now and i owe family about 17000.
I honestly felt like I'd been better off not being here but I spoke to my family and it's not worth it to hurt them. I just need to start fighting back. I still get days I'm in so much pain or chronic fatigue creeps in but I'm trying. Has anyone been in situation where they have one against banks or casinos or should I just accept I got me here and move on. Ps all my cases financial ombudsman has been passed and specialist lawyer is looking at my case to see if anything can be done
I'm embarrassed and angry ive done this
This topic was modified 1 year ago 3 times by Andersong1dog
 
Posted : 3rd February 2025 12:56 am
Forum admin
(@forum-admin)
Posts: 6396
Admin
 

Hello Andersong1dog,

Thanks for sharing your story.

You have been through so much, with your health, and with your gambling.  Well done for opening up to your family, and sharing here too.

It sounds like your love for your family is a protective factor for you, and you feel keen to take an active approach to your recovery.

If you like, you could start an online journal in the 'Recovery diaries' section of the forum, as a way to get into a routine of regularly posting on the forum. You would also be welcome to attend the chatrooms, so you can get immediate peer support.

You might be aware that free 1-2-1 appointments are also available, if you would like a regular support session with a practitioner. Please call us at any time on freephone 0808 8020 133, if you would like to discuss support options. We can facilitate your referral to your local support service, if you would like that. 

If you don't feel like calling us just now, here are a few links to browse:

https://www.gamcare.org.uk/outreach-and-training/womens-pathway/

https://www.gamcare.org.uk/get-support/find-local-support/

https://www.gamcare.org.uk/get-support/online-support-services/

https://community.gamcare.org.uk/forum/welcome-to-the-gamcare-forum/talkbanstop-access-a-free-gamban-license-now-through-the-gamcare-forum/#post-1993231

Take care,

Adam.

 

 

 
Posted : 3rd February 2025 10:40 pm
(@osi23yguf8)
Posts: 9
Topic starter
 

Thank you Adam. I joined chat on Friday and really felt good about it. Yeah ill defo look at diary. I do have short term memory loss since chemo so defo need to set reminders. I'm glad I've opened up as it's honestly took that heavy load off

 
Posted : 3rd February 2025 11:24 pm
Tazman
(@tazman)
Posts: 749
 

I am really sorry to hear about your health issues and can understand how easy it id to get wrapped in all of this, i cant offer any legal advice from ethical point of view the banks should offer better protection for its customers to ensure their safety, the funny thing was i actually got a call from the bank when i purchased something over few hundred pounds yet when i was lossing my wages to gambling and taking loans out i didnt once get any calls to ask if i had any issues. What i can suggest putting all blocks in place and handing financal control  thing can surely improve am on day 574 g/f so it surely is possible to improve, i was fortunate enough my debt wasent huge however throughout the years i have been gambling i have lost over £150k and i will have to live with this, what worked for me early days was checking this site and using the chatroom regularly which helped me understand i am not alone the only people who understand this addiction are the people who are addicts themselves so dont be too hard yourself i use to be very selfish person it was all about me, now my outlook is to help myself and others who are starting this journey and if it means to spend abit of time coming and listening to other people i have to push myself to keep me going

 
Posted : 4th February 2025 4:49 am
(@osi23yguf8)
Posts: 9
Topic starter
 

@tazman I am the same, online purchases held and queried but big transfers to paypal or in from PayPal or gaming sites were not challenged.

I feel good about speaking out here as no judgement. Even though I've told my family it's hard to explain how I gambled away over 200000.00 in 2 years.  My husband will say but would you walk in bookies and put 200000 on bet, I'm like it doesn't work like that I wish it was that easy and answer.  Im trying to explain you just get wrapped into the buzz, excitement when you get big win so you think put enough in to get another big win and before you know it you've borrowed, used everything on many sites chasing your losses but thinking I'll get that big payout soon.

You sound like you have got to grips with everything and I'm happy for you.  Im still at start and I'm totally skint paying a remortgage that I didn't need and debts. I can't even say I'm in good health. My debts probably making my health worse but my 2 kids keep me going. My son plays football u15s for big club in Glasgow and looks like he could go all the way and my daughter with her studies so that all keeps my motivation going.  

 

 
Posted : 4th February 2025 9:21 am
 Rob
(@yd9gbxc3la)
Posts: 1
 

Hi everyone,

I just wanted to share something in case it helps someone here.

I recently went through a claim for irresponsible lending with a law firm and I’ve just had a successful outcome. It took some time and patience, but I’m really glad I did it. I genuinely didn’t realise how many checks lenders are meant to do before approving credit.

If you’ve had loans, credit cards, catalogue accounts or similar that you struggled to repay at the time, it might be worth looking into. I know how overwhelming it can feel, especially when you’re already under financial pressure.

I’m not selling anything and I don’t work for the firm. I just know how stressful it is dealing with money problems and wanted to mention it in case it helps someone else.

If anyone wants to know what the process was like or how I started, feel free to reply or message me. Happy to share my experience.

Hope everyone’s doing okay.

 
Posted : 25th February 2026 5:42 pm
 SW
(@npyhfbas43)
Posts: 5
 

Hi Rob, I’d be interested in hearing more. This is something I’m thinking of pursuing at the moment although I didn’t intend to get a solicitor involved, I was going to do it myself.

 

Thanks

 
Posted : 26th February 2026 10:15 pm
(@compulsive-gambler)
Posts: 693
 

Hi, I'm really sorry to hear of your addiction and your illnesses - it all sounds so tough.

I'm also an addicted gambler and was active for over 20 years (half my life)  I also lived a life in huge debt and it's pretty incomprehensible that I did not fail more checks etc.  I 'won' a substantial amount, changed my password multiple times and emailed asking them to not let me reverse the withdrawal. It's all went, never even hit my bank account.

I did get some money back through redress schemes for payday loans etc but this was several years ago.

I also raised complaints against some of the casino's which were almost instantly rejected.  I was still actively gambling at this point.

I share the above because I get it, I really do.  This next bit is my own reflection, my own opinion, no judgement or criticism intended towards you, we each have our own stories.

I chose to gamble.

I had my reasons, my rationale.  I have my backstory that means I had vulnerabilities.  People got wealthy because of that, people exploited me. I became desperate, isolated, fearful.  I was convinced I had to keep gambling to win my way out.

I chose to gamble.

The harsh reality for me is that had I made a different choice, at any point, had I chosen to face the consequences of my choices earlier then my journey the other side would have been quicker and easier.  But I didn't.  I chose to gamble.

Today I am making a choice to not gamble.  I have stresses, pressures, I'm fed up of being way skinter than ever should have been.  I have huge guilt and regret that my wife works harder than she should have needed and more than anything, my children's choices are limited because I chose to gamble.

Do I think it's wrong I was allowed access and allowed such shocking gambling patterns - I once gambled online for three days straight, no more than an hour's break - how is that not a sign of a problem gambler.   Yes I do, I think it's wrong and appalling and I think there should be better legislation to protect gamblers like myself.  But I chose to gamble.

The bookies, the casino's beat me. They won.  In a football match, they beat me 15-0.  All the money I had earned, borrowed, has all gone, they have it all.

I thought about legal routes, I thought about my anger.  I then realised that I don't have the energy or capacity to fight that fight, there is a seed in the back of my mind that hopes one day I get a knock at the door and someone says, here we go, here is all your money back.  I know it's daft, it's never going to happen but I do sometimes drift off to that place and dream about it.

Back to reality and my own journey, I have chosen to say they won. I lost.

The only way I can win now is to look forward and to live my life, as best I can. to be the best and most present dad and husband that I can.  I still have anger, tiredness, I still make a lot of mistakes, a lot of mistakes.  But I did clear my debt (which was similar to yours).  I understand that I drive an old vehicle and have very limited fun money, wear second hand clothes and I know that people get confused as they think I'm in a small house and don't do much but on paper earn reasonably (c.£50k)

But I am alive, I am present with my children.  We have been on holiday(s) and I do have a chance to be the best version of myself from now on.

My name is Dan, my last best was 8.9 years ago, (3,250 days), I am an addicted gambler but just for today I will chose to not gamble.

My best wishes to you with both your health and your addiction

 

 

 

 

 

 
Posted : 1st March 2026 11:46 am
(@lp5vut869c)
Posts: 1389
 

Hi Dan

What a great piece and gives some thoughts to other people on here. You are obviously a GA man as you have quoted Just for today ? GA and this site changed my life after 44 years of gambling. Congratulations on the 3250 days GF and still have the foresight to know it never goes away fully. Whether you are on here for recovery medicine or to help others it's commendable and I have no doubt keeps you grounded.

Saying goodbye to the past and financial losses is the hardest thing to do in recovery. From my experience I was angry in the first few weeks and could not understand how someone didn't stop me. But that says it all. I chose to do it so why would I let someone stop me through responsible gambling. I would have just opened yet another account. I also don't think any of us have the fight left in us to tackle these organisations. It's a broken system of tick boxes created by the operators not the gambling commission and they don't care as compulsive gamblers make up 90% of their profit so it's never going to change. If they admitted any wrong doing then they would be fined large amounts and have to pay everyone their money back. 

Like you did many years ago, I have decided to concentrate on my recovery and not tackle the operators. That's worth more to me than any refund

 
Posted : 1st March 2026 1:42 pm
(@osi23yguf8)
Posts: 9
Topic starter
 

Hi

Thanks Dan.

Ive won no interest on 2nd mortgage and 9500 back on 1st. That's at appeal as I provided further proof it went on gambling.

I have grouped all by bettings under their main groups and I have followed every process. One claim alone is over 72000.  I have proof of their systems failing to stop me gambling and I will be pursuing the legal route.

I have 2 lawyers who are perusing the first claim at present and both think I have really good case.  Because I used my own money under husband and mums names I haven't committed a crime against another person as I didn't gain anything. My mental health and medication has been proven to make you addictive to things therefore once I get paid I will be commencing the first part of my legal case thereafter the lawyer will do on no win no fee.

I feel I have to do this as its keeping my mind occupied.  The amount of hurdles and commission etc no help I am also writing to mps as further needs to be done.  I have not gambled since starting this process as I think my addiction is now fighting for justice. Now it may not get anywhere but I need to try and could be a major test case. I wish everyone best on there journey and I know people say past is in past but not for me. I dont have urge to gamble I just went through a really bad time and medication etc I lost control so for me I need to pursue if I win great if not im glad I tried

 
Posted : 2nd March 2026 3:36 pm
Tazman
(@tazman)
Posts: 749
 

@compulsive-gambler mate everything u said is the truth and i have noticed this same way of thinking from people who are actually long term bet free at the end of the day the gambling establishment never threatened or blackmailed me to gamble i made those decisions so u have to take responsibility what i dont agree on people telling me money doesnt matter tell that to the self made millionaires if that the case what the point taking promotions and better jobs when any minium job will do just fine am sure their an eliment in terms of reward that like saying a bugatti car is the same as a toyota this illlogical way of thinking is plain old stupied unless u have lived a luxury lifestyle your simply not going to understand its fine to have this life style the purpose should be to understand gambling isnt the way someone become rich any self made millionaire would tell u money doesnt bring u happiness it make life alittle simplier money used in the correct way has it benefits that all it is

This post was modified 3 months ago 2 times by Forum admin
 
Posted : 4th March 2026 11:25 am
(@osi23yguf8)
Posts: 9
Topic starter
 

People fail to understand some plights. I don't gamble now don't have the urge i was going through a mental breakdown. I sat in a room in constant pain from chemo. In and out hospital.  My daughter is my full time carer as my memory problems are so bad and because I struggle to do my own personal care medication has caused my bones to rot I know have osteoporosis in spine and parts of my body. I was playing through loneliness but then not realising I was doing it.

Just 2 of medications im on and need to take have been medically proven to enhance addiction. There's a lot more factors to consider 8ts not just I chose to gamble so its my fault. If it wasnt for my daughter taking over my accounts I'd still be in situation through medical intervention and family support it was apparent I was not in control.  Organisations have a duty of care and these were not carried out hence why ive started getting funds back. One gambling operator offered 2500 but ive refused as I lost 9000 in 30 days. So its not about I want my m9ney back its about whats right. If any agency followed correct procedure fair enough and some did but most didn't therefore they need to be challenged 

 

This post was modified 3 months ago by Forum admin
 
Posted : 5th March 2026 5:14 pm
(@osi23yguf8)
Posts: 9
Topic starter
 

460 days no gambling. I got some good news today I won of my cases with financial ombudsman in relation to two credit cards. It was deemed unaffordable lending to vulnerable person which has wiped out just over 12000 on those 2 credit cards. I am over the moon. My credit file will also be updated to reflect accounts were never in debt.  Im taking this as a really big win and will keep pushing forward with rest of my cases. 

 

 
Posted : 6th March 2026 2:34 pm
(@lp5vut869c)
Posts: 1389
 

That's amazing Anderson on both fronts. I managed to get one bookmaker to refund 3k, it wasn't of course any of the 100k ones and one payday loan company didn't admit responsibility but agreed half of the interest back which was 1k. The payday loan company lent me loans between 300 and 600 40 times over 4 years !!!! Utter joke and charged nearly £2100 in interest. It's worth trying 

 
Posted : 7th March 2026 1:37 pm
(@osi23yguf8)
Posts: 9
Topic starter
 

@lp5vut869c 

You should go to financial ombudsman they are looking at all my loans credit etc. Ive been using Google Gemini to respond to all letters I've put paypal and banks statements in and it works out losses with casinos too the letters are really good as it also put the fines they've been used with. I used it to appeal against ombudsman response and it has now finally went to an appeal. It's best way until I need to start court action against casinos. 

 
Posted : 9th March 2026 1:21 pm

We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.

Find out more
Close