Advice

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Sammysoxbubs1
(@sammysoxbubs1)
Posts: 2
Topic starter
 

Hi, 

I’ve had a relapse after a few years not gambling and managed to stop again, well after spending a lot more then I should, got a loan for 3000 and spent 3000 of my savings aswell, which is when I thought what the hell am I doing.
I have blocked my card with the bank to stop me gambling with is a god send as that’s the only card I could use as my other half would see our joint account.

The thing is I’m really confused as one casino I was using I had payed £2100 in and won back £1900 which I withdrew which came back no problem, but my bank has sent me back 1800 deposits I paid to casino, I was using my debit card.

So I owe the casino that money but I don’t no what they will do to get this money back, has this happened to anyone else?

 
Posted : 7th November 2020 11:58 am
Forum admin
(@forum-admin)
Posts: 5986
Admin
 

Sammysoxbubs1,

This sounds like a complex situation for you. Well done for posting here for support. 

It might be good for you to contact our advisers for more advice and support with this. You can do this by using the LiveChat option or you could call them on the Helpline on 0808 8020 133. 

It could be useful for you to speak to the gambling company or the bank for some further information on the situation too.  

Take care and keep posting. 

Rebecca, 

Forum Admin. 

 
Posted : 10th November 2020 11:45 am

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