Universal credit reviews

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(@stace)
Posts: 466
Topic starter
 

Hi I just wanted to do a little post about the reviews universal credit are doing at the moment. I know alot of people with a gambling addiction are going to be scared about these reviews, having to show 4 months bank statements, whilst being a gambling addict is going to be so scary and stressful for so many people on here. I wanted to give my sisters experience to everyone, she has given me permission, and I know each reviewing officer is different so it would be really good to hear other peoples experiences too, good or bad.

Myself and my sister have a gambling addiction. My sister has just had her review. She was spending every bit of money she had on gambling, her child benefit, universal credit, pip, most of it was going on gambling. She had hundreds if not more transactions to gambling sites, money coming into her bank that she had won, then most of it , if not all off it going back to gambling sites. The reviewing officer she had was so nice. I was with my sister supporting her when she had the phone call, she broke down, told them she had a huge problem. The officer reassured her that her money wouldn't stop, and encouraged her to get help, he advised many things to her, these are just some

*blocking gambling sites with her bank and bank card

*getting help from gamcare

*signing up to sites like gamstop

*getting advice from stepchange and citizens advice for the debt shes got herself into

*making an appointment with her gp and admitting how depressed she is and asking about therapy

He said you would be very surprised with how many of these reviews have showed people struggling with gambling addiction, that the figures are shocking, apparently every 1 in 5 reviews they do show a gambling addiction.

I have my review coming up soon, after an awful relapse, and although I feel calmer after my sisters review, its still a worry, so would be really good to hear other peoples experience.

Advisors, I'm not sure if I've posted this in the right part of the forum.

Stace

 
Posted : 2nd March 2025 2:03 pm
(@lv0w5sy42h)
Posts: 11
 

Thank you for this. I blocked sites so I tend to withdraw large sums to waste in high street venues. I was doing really well until the last six months. I'm due esa to uc migration and really worried about any questions about where the moneys gone if they request statements. I guess I'll just be honest. 

 
Posted : 2nd March 2025 4:28 pm
(@2izobq9gc8)
Posts: 3
 

Hi stace 

have you had your review yet? I haven’t had mine, still waiting, I’m tying myself up in knots about it, my anxiety is bad. I keep thinking they are going to put me in prison or stop all my money take my daughter away I know it’s my anxiety but I can’t help thinking the worst and I can’t really talk to anyone about it . 

 
Posted : 4th March 2025 11:09 am
 t
(@m68zpo7by9)
Posts: 1
 

Hi I've sent statements in and awaiting phone appointment now my accounts show I have say 5grand through them every month but this is due to borrowing and transferring from one account to another and gambling but I've never had more then 2grand in any of my accounts as a balance and always left with basically nothing and end of bank statement if that makes sense as soon as money goes in accounts get sent to who ever I've borrowed from and rest goes bk in to gambling how is this going to affect my review

 
Posted : 24th September 2025 12:22 pm
(@b23q7xy0ti)
Posts: 11
 

Hi, I had my review recently and was really worried because my statements looked similar, lots of money going in and out from gambling, borrowing and moving money between accounts, but I was always left with basically nothing.

On the call they asked about it and I just explained honestly that I’ve been struggling with gambling and that the money wasn’t actual income. They were understanding and didn’t treat me like I’d done anything wrong, they just needed to know what was going on. It was nowhere near as bad as I thought it would be. As long as you explain it clearly and are honest, you should be ok.

 
Posted : 23rd March 2026 4:48 pm

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