We’re excited to launch two quick surveys designed to gather your feedback on how our chatroom and forum are working for you.
Your input will directly guide upcoming improvements, ensuring these spaces stay welcoming, useful, and community‑driven.
Both surveys take just a few minutes to complete. Please add your voice - we can’t build the best experience without you!
Thank you for sharing this and for giving members a chance to have their voices heard. It’s really encouraging to see the chatroom and forum being reviewed with community feedback in mind. These spaces mean a lot to many of us, especially during difficult moments, so it’s great to know our experiences can help shape future improvements. I’ll definitely take a few minutes to complete both surveys and share my thoughts. Thanks again to the team for listening and for continuing to.
We are available 24 hours a day, every day of the year. You can also contact us for free on 0808 80 20 133. If you would like to find out more about the service before you start, including information on confidentiality, please click below. Call recordings and chat transcripts are saved for 28 days for quality assurance.
